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Hermawan Kartajaya

Founder and Chair

 

Hermawan Kartajaya (born November 18, 1947) is an Indonesian marketing expert.

Hermawan was recognized as one of the 50 Gurus Who Have Shaped the Future of Marketing by The Chartered Institute of Marketing, based in the United Kingdom. In addition, he is actively involved in various organizations, such as the Asia Marketing Federation (AMF) and the Asia Small Business Federation (ASBF).

He currently serves as the Founder & Chair of MCorp, a corporate group that oversees several businesses, including the marketing consulting and research firm MarkPlus, Inc., the MarkPlus Institute, which provides learning platforms in marketing, business, and entrepreneurship, and the Marketeers media platform. He founded MarkPlus, Inc. in 1990 as a management consulting firm based in Indonesia.

Hermawan is an active author, particularly in writing international books in collaboration with Philip Kotler, the father of modern marketing. He first met Philip Kotler in 1998 at a conference in Moscow.

Since then, Hermawan has co-authored 13 international books with Kotler, starting with Repositioning Asia: From Bubble to Sustainable Economy (published in 2000) and most recently Reimagining Operational Excellence: Inspirations from Asia, which was published in August 2024.

ACHIEVEMENTS

1990

Founder & Chair of MCorp.

Founded in 1990, Hermawan has been active as Founder and Chair until now

1996

Honorary Founding Chairman Indonesia Marketing Association (IMA)

Hermawan has been active in the Indonesian marketing community, serving as the Honorary Founding Chairman of IMA since 1996

1998

Co-Founder Asia Marketing Federation (AMF).

Hermawan has served as the Co-Founder since 1998 until now.

2002

President World Marketing Association

Hermawan served as the President in 2002-2006.

2003

50 Gurus Who Have Shaped The Future of Marketing

Issued by The Chartered Institute of Marketing, United Kingdom.

2006

Board School of Business and Management Institut Teknologi Bandung

Hermawan was entrusted as the Board in 2006-2010.

2007

Adjunct Professor

Issued by Universiti Tun Abdul Razak, Malaysia.

2008

Adjunct Professor

Issued by University of Putra Malaysia

2009

Distinguished Global Leadership Award

Issued by Pan Pacific Business Association at the University of Nebraska-Lincoln.

2010

Honoris Causa (Dr. HC)

Issued by Institut Teknologi Sepuluh Nopember, Indonesia

2015

Founder and Chairman Asia Council for Small Business Indonesia - ACSB Indonesia (Previously ICSB Indonesia)

Hermawan has served as the Founder and Chairman since 2015

2016

Chairman and Founder Asia Small Business Federation - ASBF (Previously ACSB)

Hermawan has been the Chairman and Founder since 2016

2018

Lifetime Achievement Award

Issued by Marketing Institute of Singapore

2019

Honorary Fellowship Award

Issued by Institute Marketing of Malaysia

2020

Adjunct Professor

Issued by The School of Management (SOM), Asia e University, Malaysia.

2021

Co-Founder World Marketing Forum (WMF)

Hermawan has served as the Co-Founder since 2021.

PUBLICATIONS

KEY ELEMENTS OF MARKETING
Repositioning Asia From Bubble to Sustainable Economy
Philip Kotler | Hermawan Kartajaya
John Wiley & Sons
2000

Repositioning Asia From Bubble to Sustainable Economy

Repositioning Asia From Bubble to Sustainable Economy "Hermawan Kartajaya is to Asian Marketing what Philip Kotler is to Global Marketing. The authors have combined their expertise and insight to write a book that cuts through the confusion and misinformation about Asia to provide an invaluable guide to local and global companies who want to succeed in this key world region. If you can read only two books about Asia, read this book twice." Professor Warren J. Keegan Director, Institute for Global Business Strategy Pace University "I highly recommend Repositioning Asia. It is an engaging, lucid and important contribution to the understanding of the transformation of Asia's economies and enterprises. The authors' prescriptions will gain even greater significance in the emerging global cyber-era." Howard V. Perlmutter Emeritus Professor of Social Architecture and Management The Wharton School, University of Pennsylvania "Repositioning Asia is a welcome contribution. Drawing on a wealth of research, it effectively combines strategic marketing expertise with local market knowledge. For Asian companies and MNCs alike, it highlights winning formulas to underpin sustainability in the future." Dr. Laurie Wood Chairman, The Chartered Institute of Marketing "New Asia will be very different from the New America. Here lies the real value of this book: it offers a real world view of the local dynamics at work to build the New Asia. The insights offered by the authors should allow you to become a partner in the recovery of Asia." Jesper Koll Chief Economist, Merrill Lynch (Japan) "A deep analysis of Asia's diversified markets from a unique perspective. This book is a blueprint for Asia 2000 and beyond." Dr. Michio Torii Honorary Advisor, Asia-Pacific Marketing Federation Founder, Suntory Group of Japan.

Rethinking Marketing: Sustainable Marketing Enterprise in Asia
Philip Kotler | Hermawan Kartajaya | Hooi Den Huan | Sandra Liu
Prentice Hall
2003

Rethinking Marketing: Sustainable Marketing Enterprise in Asia

The objective of this book is to offer a fresh perspective to entrepreneurs and business managers on understanding how successful business strategies are crafted and how such enterprises are managed in Asia. Steering away from the conventional approach of most textbooks on Asian business, the scope of the book covers a holistic perspective, which combines a scintillating host of marketing and strategy theories with Asian business philosophy. This ingenious concoction brings about a broad-based approach to viewing the myriad problems that assailed Asian-based firms from time to time. As a consequence, firms are in a better position to solve their problems. For greater clarity of thoughts and practicality, the theories are operationalised through a number of models and frameworks. Interwoven into articulation of the concepts are the experiences of Asian firms and captains of industry. In addition, cases are included to provide illustrations of how the concepts may be usefully applied.

Overall, this book aims to contribute to our current knowledge of how to run a successful enterprise in Asia. Practitioners and industry executives will find this book useful.

Attracting Investors: A Marketing Approach to Finding Funds for Your Business
Philip Kotler | Hermawan Kartajaya | S. David Youn
John Wiley & Sons
2004

Attracting Investors: A Marketing Approach to Finding Funds for Your Business

Marketing guru Philip Kotler shows entrepreneurs how to market their companies to investors How can businesses do a better job of attracting capital? The answer: "Marketing!" Marketing expert Philip Kotler teams up with a renowned marketing consultant and an INSEAD professor for this practical, marketing-based approach to raising capital from investors. Based on the premise that entrepreneurs and business owners often don't understand what investors want and how they make their decisions, Attracting Investors offers a larger view of the factors involved, and guides both startup and veteran firms in effectively raising capital.

THINK ASEAN! Rethinking Marketing Toward ASEAN Community 2015
Philip Kotler | Hermawan Kartajaya | Hooi Den Huan
McGraw Hill
2006

THINK ASEAN! Rethinking Marketing Toward ASEAN Community 2015

Think ASEAN! explores how companies should think of ASEAN as one borderless market that requires different marketing strategies to capture. It offers fresh perspectives to marketers all over the region on the upcoming trends of regionalization that can cause significant changes in future marketing activities. It argues that ASEAN marketers should not only be concerned about their local or global but also their regional marketing activities. The book contains three parts. Part I describes the landscape of ASEAN and explains clearly why ASEAN marketing is needed. Parts II and III discuss companies that have been very successful in implementing ASEAN Marketing. Part II looks at short cases of companies to explore their core marketing strategies; these companies include Bengawan Solo (Singapore), Dji Sam Soe (Indonesia), Goldilocks (the Philippines), Royal Selangor (Malaysia), Black Canyon (Thailand) and Number One Tonic Drink (Vietnam). Part III contains more comprehensive cases of selected companies including AirAsia and Yamaha.

Think New ASEAN! Rethinking Marketing towards ASEAN Economic Community
Philip Kotler | Hermawan Kartajaya | Hooi Den Huan
McGraw Hill
2014

Think New ASEAN! Rethinking Marketing towards ASEAN Economic Community

In the eye-opening bestseller Think ASEAN!, marketing gurus Philip Kotler, Hermawan Kartajaya and Hooi Den Huan presented tactics for businesses to engage empowered and well-informed customers in ASEAN.

This second edition brings marketers up to date with new strategies for the changing lifestyle, needs and wants of ASEAN consumers. Focusing on marketing strategies, Think New ASEAN! is filled with fascinating stories from leading companies including Apple, Kinokuniya, Samsung, P&G, and Honda. What did they do to generate enormous support from loyal customers? How do champions sustain their position in the long term amidst an invasion from local and global competitors? How do businesses expand to include countries across the region? Whether in manufacturing, retail, or service, businesses will gain from the lessons learned in the hits and misses of these companies, and the proven prescriptions for capturing the large and lucrative ASEAN markets. The practical principles contained in the book provide readers with the necessary knowledge to employ segment-specific marketing practices not just within but also between ASEAN countries.

Think New ASEAN! offers provocative insights on the current transformations and developments in the region. Among the features of this edition are updates in the areas of digitization, globalization, the future market of ASEAN with a greater emphasis on youth, women and netizens, and smart marketing strategies adopted by some companies which seven years ago were unheard of.

This is an insightful guide that no serious marketer should be without.

Marketing The Competitiveness: Asia to The World – In The Age of Digital Consumers
Philip Kotler | Hermawan Kartajaya | Hooi Den Huan
World Scientific Publishing and John Wiley & Sons
2016

Marketing The Competitiveness: Asia to The World – In The Age of Digital Consumers

One phenomenon happening in the Asian market and which marketers should pay utmost attention to, is the rapidly unfolding digital revolution that has fundamentally transformed not just the extent but also the nature of competition. What makes it even more challenging and complicating is also how such a revolution impacts on consumer and business buying behavior.

Disruptive technologies supported by this digital revolution have brought in new competitors and enabled existing competitors to surpass the conventional boundaries which we may be quite familiar with. Asian consumers have become more educated and connected and have embraced newer ways of selecting, buying and using products and services. In this book, the Father of Modern Marketing, Professor Philip Kotler has collaborated with two marketing experts from Asia, Hermawan Kartajaya from Indonesia and Hooi Den Huan from Singapore to publish a book on Marketing for Competitiveness: Asia to the World — In the Age of Digital Consumers. This book argues that marketing is no longer just vertical but has encompassed a new, more horizontal paradigm. In addition to many new concepts and frameworks, this book includes a plethora of real-world examples from various countries in Asia, which will help to shed light on how companies, both Asian and global, compete in Asia. Useful lessons can be drawn by all businesses in the world on how to win the mind, heart and spirit of the Asian consumer — digital and non-digital.

Asian Competitors: Marketing For Competitiveness in The Age of Digital Consumers
Philip Kotler | Hermawan Kartajaya | Hooi Den Huan
World Scientific Publishing
2019

Asian Competitors: Marketing For Competitiveness in The Age of Digital Consumers

Today's dynamic and uncertain environment has contributed to the changing nature of markets. In order for companies to keep up, they will need to embark on new wave marketing to ride the wave of opportunities provided by the changes in the environment, such as the digital revolution. This is critical all over the world, but none more so than in Asia. Asia is not only the world's biggest market, but also the fastest growing. It is therefore essential for marketers to understand the dynamics of Asian companies and what they have to offer to the wider world. This book analyzes competitive companies from 18 Asian countries that have successfully practiced new wave marketing and in so doing, provide invaluable lessons that others may find useful. Comprehensive case studies are used not only to describe how some of Asia's best companies compete, but also to analyze the concepts of new wave marketing their actions are based on. This book is unique in its depth and breadth of cases, from companies in the ASEAN region to North-east Asia, including Mongolia and SAARC. The authors of this book, Professor Philip Kotler, arguably the Father of Modern Marketing, Hermawan Kartajaya from Indonesia, and Hooi Den Huan from Singapore, are all experts in their field and have previously produced other bestsellers. This book, with its focus on real life examples of competitive Asian companies in the age of digitalization, complements the principles and theoretical frameworks of new wave marketing that are detailed in its sister book, Marketing for Competitiveness. Together, these books provide a comprehensive picture of the changing Asian marketing landscape.

TECH MARKETING
Marketing 3.0: From Products to Customers to the Human Spirit
Philip Kotler | Hermawan Kartajaya | Iwan Setiawan
John Wiley & Sons
2010

Marketing 3.0: From Products to Customers to the Human Spirit

The new model for marketing-Marketing 3.0-treats customers not as mere consumers but as the complex, multi-dimensional human beings that they are. Customers, in turn, are choosing companies and products that satisfy deeper needs for participation, creativity, community, and idealism.

In Marketing 3.0, world-leading marketing guru Philip Kotler explains why the future of marketing lies in creating products, services, and company cultures that inspire, include, and reflect the values of target customers.

Explains the future of marketing, along with why most marketers are stuck in the past

Examines companies that are ahead of the curve, such as S. C. Johnson

Kotler is one of the most highly recognized marketing gurus, famous for his "4 P's of Marketing" In an age of highly aware customers, companies must demonstrate their relevance to customers at the level of basic values. Marketing 3.0 is the unmatched guide to getting out front of this new tide sweeping through the nature of marketing.

Marketing 4.0: Moving from Traditional to Digital
Philip Kotler | Hermawan Kartajaya | Iwan Setiawan
John Wiley & Sons
2017

Marketing 4.0: Moving from Traditional to Digital

Marketing 4.0 takes advantage of the shifting consumer mood to reach more customers and engage them more fully than ever before. Exploit the changes that are tripping up traditional approaches, and make them an integral part of your methodology. This book gives you the world-class insight you need to make it happen.

Discover the new rules of marketing
Stand out and create WOW moments
Build a loyal and vocal customer base

Every few years brings a "new" marketing movement, but experienced marketers know that this time its different; it's not just the rules that have changed, it's the customers themselves. Marketing 4.0 provides a solid framework based on a real-world vision of the consumer as they are today, and as they will be tomorrow. Marketing 4.0 gives you the edge you need to reach them more effectively than ever before.

Marketing 5.0: Technology for Humanity
Philip Kotler | Hermawan Kartajaya | Iwan Setiawan
John Wiley & Sons
2021

Marketing 5.0: Technology for Humanity

In Marketing 5.0, the celebrated promoter of the “Four P’s of Marketing,” Philip Kotler, explains how marketers can use technology to address customers’ needs and make a difference in the world.

In a new age when marketers are struggling with the digital transformation of business and the changing behavior of customers, this book provides marketers with a way to integrate technological and business model evolution with the dramatic shifts in consumer behavior that have happened in the last decade.

Following the pattern presented in his bestselling Marketing X.0 series, Philip Kotler covers the crucial topics necessary to understand modern marketing, including:

  • Artificial Intelligence for marketing automation
  • Agile marketing
  • “Segments of one” marketing
  • Contextual technology
  • Facial recognition and voice tech for marketing
  • The future of Customer Experience (CX)
  • Transmedia storytelling
  • The “Whatever-Whenever-Wherever” service delivery
  • “Everything-As-A-Service” business model
  • Internet of Things and blockchain for marketing
  • Virtual and augmented reality marketing
  • Corporate activism

Perfect for traditional and digital marketers, as well as students and teachers of marketing and business, Marketing 5.0 reinvigorates the field of marketing with actionable recommendations and unique insights.

Marketing 6.0: The Future is Immersive
Philip Kotler | Hermawan Kartajaya | Iwan Setiawan
John Wiley & Sons
2023

Marketing 6.0: The Future is Immersive

In Marketing 6.0, the celebrated promoter of the "Four P's of Marketing," Philip Kotler, explains how marketers can use technology to address customers' needs and make a difference in the world. In a new age of metamarketing, this book provides marketers with a way to integrate technological and business model evolution with the dramatic shifts in consumer behavior that have happened in the last decade. Listeners will learn about: the building blocks of metamarketing; Generation Z and Generation Alpha and the technologies they use daily; how to tap into metaverses and extended reality; and the potential obstacles and solutions for creating a more interactive and immersive experience.

Marketing has evolved to address global challenges and changing customer expectations. Incorporating sustainability themes and new technologies for customer engagement are essential for businesses to remain relevant. Indeed, marketing has shifted from traditional to digital, but most customers still value some forms of human interaction. As a result, multichannel and omnichannel marketing have become popular among marketers aiming to leverage both traditional and digital engagement. Metamarketing goes beyond that and offers a genuine physical and digital convergence by providing a more interactive and immersive customer experience across physical and digital spaces.

ENTREPRENEURIAL MARKETING
Entrepreneurial Marketing: Beyond Professionalism to Creativity, Leadership and Sustainability
Philip Kotler | Hermawan Kartajaya | Hooi Den Huan | Jacky Mussry
John Wiley & Sons
2023

Entrepreneurial Marketing: Beyond Professionalism to Creativity, Leadership and Sustainability

In Entrepreneurial Marketing: Beyond Professional Marketing, a renowned team of marketing leaders, including the "Father of Modern Marketing," professor Philip Kotler, delivers a groundbreaking and incisive redefinition of entrepreneurial marketing. In the book, some of the marketing sector's brightest minds explore the increasingly essential initiative to build new capabilities beyond the mainstream marketing approach that also considers the effect of digital connectivity on consumers and companies everywhere. This book also discusses what marketers need to do to break the stagnation of normative marketing approaches that are often no longer effective in dealing with dynamic business environments.

The authors introduce a fresh entrepreneurial marketing approach, converging dichotomies into a coherent form. The book also includes: a post-entrepreneurial-marketing view of the commercial landscape which puts the operational aspect at the center of the action, converging marketing and finance, and adopting technology for humanity; discussions of the strategies and techniques that will drive the actions of the marketing departments to create value with values that will lead the company to success through the year 2030; and explorations of the paradox between the development of core competencies and collaboration with various parties, including competitors.

Reimagining Operational Excellence: Inspirations From Asia
Philip Kotler | Hermawan Kartajaya | Jacky Mussry
John Wiley & Sons
2024

Reimagining Operational Excellence: Inspirations From Asia

Explore the cutting-edge of marketing new products and services from leading businesses in Asia

In Reimagining Operational Excellence: Inspirations From Asia, world-renowned marketing guru and bestselling author Philip Kotler delivers a groundbreaking book unveiling the transformative marketing strategies that have propelled Asia to the forefront of the global business arena.

In this insightful work, Kotler explores the dynamic competition between Asia and the global West, revealing how it has catalyzed Asia's adoption of incisive and effective marketing practices. The book delves into various dimensions of marketing operations, including quality, cost, delivery, service, creativity, and innovation, highlighting the crucial role of entrepreneurship and leadership in achieving operational excellence. Kotler's analysis extends to significant developments within the global business ecosystem, showcasing how countries like Singapore, Japan, Korea, India, and China are redefining business efficiency and continuous improvement. You'll also find in-depth examinations of China's unique and competitive economic ecosystem; discussions of the increasingly foundational role played by Singapore as an international business hub; and an analysis of the latest economic developments in South Korea driving marketing excellence in that country.

QUOTES FROM HERMAWAN KARTAJAYA